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The fastest route, once accounts open. It will sit in the dashboard and on this page.

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For quick questions and anything easier to explain with a screenshot.

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Email

Works today, for anything at all. Write from the address on your account if you have one.

[email protected]

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Answered Before You Ask

Issuance is $9.99 for a virtual card and $499.99 for a physical one, charged once. There is no monthly fee. Topping up costs 2.5% at the market rate, and cash at a machine 1%. The pricing page lists every charge, including the ones that are zero.

The card works in 180+ countries, wherever the major card networks are accepted. Countries under international sanctions cannot be served at all, and that is not open to appeal.

Because a licensed card programme cannot issue without it. What a document and a selfie are for, and who processes them, is explained on the security page.

We are not launched yet, and we would rather say so than take deposits we cannot service. Leave your email and country and we will write when it opens where you are.

Check the spam folder first — automated replies land there often. If nothing arrives within the time listed above, write again and mention that it is a second attempt; that moves it up the queue rather than to the back of it.